The Vitamin Shoppe Reviews

This is specifically for the Vitamin Shoppe located at 15131 S LaGrange Rd, Orland Park, IL 60462.
I looked online for Himalaya Amla and Black Castor Oil Argan and Amla. Both products were shown as being available at Vitamin Shoppe stores. I went into the local store in Orland Park, IL to buy them. Almost immediately upon entering the store, a woman asked if she could help me find anything. Unfortunately, she said that Himalaya Amla is no longer carried by Vitamin Shoppe. She suggested that I try a local mom-and-pop store (My Vitality) down the street. She was able to order the other product for me and was kind enough to waive the shipping charges. The lady's name is Colleen S. (on her name tag). She said I would have the item in a few days. She was absolutely wonderful and very nice.
I was really impressed by her desire to help me find what I was looking for, suggest a competitor as a possible source, her willingness to research how to get me what I wanted and putting in an order for me. This is my second visit to this particular Vitamin Shoppe. I am impressed by the level of service offered. The first visit was also rewarding, as the middle aged gentleman who waited on me was very helpful. Unfortunately, the product I wanted was not carried by Vitamin Shoppe. The staff there is top notch.

I love vitamin shop but the website tricked me into doing a survey. It said I would get $100 if I took the survey and after I wasted my time it says I can chose from these magazines that are worth $100. I am like WTH I don’t want magazines I want $100 or a gift card to vitamin shop worth $100. Very disappointed!!!

Went to the Bangor, Maine store today. Made the mistake of commenting on the lack of a plastic barrier. WRONG comment! I believe the person waiting on me was the ACTUAL STORE MANAGER! Response was very curt…"If you haven't been here in awhile, it's been gone"! So UNPROFESSIONAL! I certainly DON'T want to go back. Was that the desired outcome, and YOU'RE the STORE MANAGER?!?!?

Placed an order totaling 26 items which were said to be shipped within 48 hours. 72 hours later, 1 received, 7 have shipped and the remaining 18 items still nothing. Stores are low on stock and online is even worse as far as delivering on standards set by themselves. I will be taking my business elsewhere.

Shocked to see so many bad reviews. I have always been happy with my order. I was so shocked to find my box on our doorstep just 48 hours after I ordered. All my faves well packaged and in the box. I order supplements from a couple vitamin companies but always return to the Vitamin Shoppe for free shipping and products I love.

Bohemia Long Island New York store refused to ring me up. I asked for help and David's co worker yelled at me that she was to busy to help me. I asked David what her name was( they wear name tags) as a result he did not answer me and the refused to ring up my order. I was not allowed to buy anything. I had spent 1,200 over the past month. I asked David why would you refuse the company money and he said he does not care. I have a witness to this. Both workers were rude and mean and allowed the store not to ring up a couple hundred dollars. When I first walked in the girl was not helpful at all. Do not go here! This was in
Bohemia Long Island in the afternoon March 18,2022.

I generally order Grove products from this company and save money with a slightly lower cost and free shipping to boot!

Vitamin Shoppe for me has one of the best overall brand selection/flavors/specialty items that other supplement shops simply do NOT.

I'm confused by the reviews of people taking out their poor protein powder experiences on the shop that sells them. They are not the manufacturer.

I've not dealt with their customer service line, but all of the workers and cashier's I've dealt with have made my visits a wonderful experience.

I am very happy with my experiences with Vitamin Shoppe in Sandy, Utah!

BEWARE....HORRIBLE customer service.

Every basic level, front line telephone rep is as rude as can be. When I asked to be transferred to a supervisor I was told that everybody answering the phone is considered a supervisor. That's laughable.
It's almost as if they get rewarded to be A-holes. I called corporate level 2 and got the same bad attitude. I will take 100% of my business to Bodybuilding.com The Vitamin Shoppe has earned a big fat grade F.

Nether Will by again from vitamin shop
Nether Will by again from vitamin shop
Customer service not existing..
I recomend iHerb.сom - the best service , Big varity of vitamins and helth and supplements products, good prices , use code Dar0233 and always get discount..